Department of Information Technology
2039 Kennedy Boulevard, Jersey City, New Jersey 07305 Phone: 201-200-3350

NJCU WIFI HELP FORM

NJCU WIFI is managed, supported, and maintained by the Department of Information Technology

Please provide the information below so that we can assist you with NJCU WiFi access. We will respond to you via e-mail within 24 hours (Monday - Friday) of your request and next business day during the weekend.

You may also visit Rossey Hall, Room 06, Monday - Thursday (9am to 8pm) or Friday (9am to 6pm) for in person assistance. (Please bring your campus ID card, if you are a current student, faculty or staff member.) Thank you for contacting us.

*Your Contact Information

First Name

Last Name

Phone Number

*Your Email Address
- If you are an NJCU Student, Staff or Faculty member, please provide your NJCU Email address.
- If you are a GUEST, please provide your Email Address.

*Your Status
Please select one or more, as appropriate.

NJCU Student
NJCU Faculty
NJCU Staff
NJCU GUEST

*Device

Laptop\Desktop
Tablet
Phone
Gaming System
OTHER (if selected, please provide additional details)

Device OS

Windows
Apple
OTHER (if selected, please provide additional details)

Location (where on the NJCU campus you are using NJCUWiFi or NJCUguest)
Please provide details as to where you are on campus, when connecting to WiFi. (i.e., Building and Room location, or other details.)

*Description of your request or issue:
Please provide any and all available details.

If you require help or would like to send any comments/suggestions regarding this form/application, please email websupport@njcu.edu. We will reply back as soon as possible.