FREQUENTLY ASKED QUESTIONS
1. How do I go about setting up an appointment?
Day or evening appointments may be made by coming to the Counseling Center or by calling (201) 200-3165 during office hours. When making an appointment, you will be asked for your name, your Gothic ID number, and a telephone number you can be reached at.
2. Where is the Counseling Center located?
Gilligan Student Union Building, Suite 308
3. What are the Center's office hours?
During the fall and spring semesters, our office is open from 8:30 AM - 4:30 PM, Monday through Friday. Our summer semester hours are from 8:00 AM - 5:15 PM, Monday through Thursday. Staff are available for evening sessions by appointment.
4. Is there a charge for Counseling Center services?
The Counseling Center offers currently registered New Jersey City University students free counseling.
5. How long can I come for counseling?
Students are provided up to 12 sessions per academic year (September 1st - August 31st).
6. Is there a wait list?
At this time, due to very high demand for our services, the Counseling Center is maintaining a wait list for students requesting counseling. When students call for an appointment, they are being offered the following options:
(1) To add their names to our wait list for ongoing services.
(2) To make an appointment for a one time consultation while remaining on the wait list for ongoing services.
(3) To obtain referral information from us about local community mental health agencies that provide counseling on a sliding-fee basis, or if requested, information about local private practitioners
(4) To remain on our wait list while seeking counseling elsewhere until an appointment becomes available at our office
Please be assured that we are doing our very best to continue providing students with quality services as quickly as our schedules allow. Thank you for your patience.
7. Can my boyfriend/girlfriend/parent come with me to the sessions?
You must be a currently registered New Jersey City University student to receive counseling at the Center. Couples counseling is available if both partners are registered students. We do not provide services to family members of registered students.
8. Will my professors or advisor know that I am coming to counseling or what I am discussing? Will counseling attendance be on my permanent record?
Counseling attendance will not be included in your permanent record. Information you reveal to your counselor will remain confidential within the limits of the American Psychological Association’s ethical standards and the law. In general, your counselor cannot discuss your status as a client of our Center or your situation with anyone unless you have given written permission for him or her to release information about you. However, there are certain situations in which we must break confidentiality and report information to the appropriate person or agency. These situations are as follows: (a) if what you share indicates you are imminently in danger of harming yourself or others, (b) if what you share reveals evidence of child or elder abuse or neglect , or (c) if we receive a court order or subpoena.
9. Does anyone on your staff prescribe medication?
No, but we do make referrals to off-campus agencies and psychiatrists in private practice when medication is appropriate.
10. Does anyone on your staff conduct psychological testing to diagnose learning disabilities?
No, but we do make referrals to off-campus professionals when an evaluation is appropriate.