Do you have the contact numbers for other offices I may need to contact?
What are the responsibilities of the Bursar's Office?
One of the main responsibilities of the University Bursar’s Office is the invoicing and collection of tuition, fees, housing and other University related charges. Invoices for the fall semester are mailed out to registered students in July with a payment due date on or about August 11. Invoices for the spring semester are mailed out to registered students in November with a payment due date on or about December 6th. Exact due dates will be published in the Master Course List and will be on your invoices. Invoices include tuition, fees, housing, and meal plan charges and approved financial aid awards, which are deducted from the balance due. Another responsibility is the processing and mailing of student refunds. Student refund checks are mailed to the student’s permanent address on file with the University. Students can view their permanent address on Gothic Net at http://gothicnet.njcu.edu . It is strongly recommended that you keep your address information current.
Due to confidentiality requirements, we cannot disclose information to parents that wish to know information about their son or daughter. He or she is the best source of information for you. We will be as forthcoming as we can and ask your understanding when we tell you we cannot answer a specific question you may have. The University must comply with FERPA (Federal Educational Rights and Privacy Act).
Where is the Bursar’s Office located?
The Bursar's Office is located at 2039 Kennedy Boulevard, Jersey City, NJ in Hepburn Hall, Room 106.
What are the office hours?
In Fall and Spring semesters the office hours are:
Monday and Thursday, 8:30 am – 7:00 pm
Tuesday and Wednesday, 8:30 am - 5:00 pm
Friday 8:30am - 5:00 pm
Summer hours are:
Monday-Thursday, 8:00 am – 5:00 pm
The Bursar’s office will be open until 7:00 pm at the beginning of the semester for registration and add/drop, and to accept payments. The office is closed on Saturdays and Sundays and Holidays. See the Academic calendar at: http://www.njcu.edu/academics/calendar.asp for holidays and University closings.
How can I pay my bill?
Students also have the option of paying on-line by check or credit card at http://gothicnet.njcu.edu . You must enter your Gothic Net ID# and password.
Payments may be made by bank debit card and cash (in-person only for both), personal or bank check, VISA, MasterCard, Discover Card, or by wire transfer. Additional information on our monthly payment plan can be found at: www.afford.com .
For additional information about the Bursar’s Office please visit our website at: http://web.njcu.edu/sites/controller/Content/bursar_office.asp .
How can I contact the Bursar's Office and where do I make payments in person?
You can contact us in the following ways and make payment at the Bursar’s Office. The address and telephone numbers are listed below:
Bursar Telephone: 201.200.3045
Please note with regards to the e-mail address. According to FERPA regulations, we are only able to answer general questions via e-mail, unless the student uses their NJCU e-mail address. Then we can discuss the details of your account. Students are encouraged to use their University email addresses. The University may send important information to students via their University email addresses in the future.
In-Person and by mail:
New Jersey City University
2039 John F. Kennedy Boulevard
Jersey City, NJ 07305- 1597
Attn: Bursar's Office, Hepburn Hall, Room 106
Where will my invoice be mailed?
Your invoice will be mailed to the permanent address that is on file with the University. You can view your address on your account in the Gothic Net. Please verify to make sure the address is accurate.
When are bills normally due for the semester?
For continuing, registered students, invoices for the fall semester will be mailed out in July with a payment due date on or about August 11 and invoices for the spring semester will be mailed out in early November with due date on or about December 6th. Exact dates can be found in the master Course listings and also on the invoice.
Are there payment options other than paying the bill in full by the due date?
New Jersey City University, in partnership with Tuition Management Systems, offers an Interest-Free Monthly Payment Option to help students more easily afford education expenses. Instead of large annual or semester payments, this option enables you to pay-as-you-go on a monthly basis, like most other bills. Use savings and income to your advantage by spreading education expenses over4 or5 manageable monthly payments. The Interest-Free Monthly Payment Option is not a loan so there are no interest charges. Best of all, it is available to you for an enrollment fee of $60 for the annual plan (Fall & Spring) or just $37 for a semester plan. Students attending in both Fall and Spring are encouraged to register for the annual plan. In addition, Education Payment Life Insurance covering the balance of your payment plan amount is also available. Simply request an application upon enrollment.
Please note: A minimum balance of $1,000.00 is required to participate in the payment plan.
Enrolling in this option is quick and easy. Simply enroll on-line at www.afford.com . If you prefer to speak to a courteous and professional Education Payment Counselor, simply call toll-free 1-800-356-8329 to get answers to your questions, obtain enrollment forms, or enroll right over the telephone.
Other than tuition, are there mandatory fees I must pay?
Yes. There are mandatory fees that you will be charged each semester. They are: General Service Fee, Student Center Fee, Student Activity Fee, and Technology Fee. These fees are charged to all students and support services for all students to utilize. Tuition and fee rates can be found at: Tuition & Fee Rates
What if I need more than one bill?
During each billing cycle, only one invoice is generated per student. If you require that bills be sent to more than one address, we suggest that the invoice be sent to you. Additional invoices can be sent to you upon request. You can then forward copies to whatever address you wish. If all or part of your educational expenses should be billed to a sponsor, government or company, the Bursar’s Office needs to be notified and a voucher or promissory letter must be provided. Then the sponsoring agency will receive a separate invoice.
Students can also view their student account summary on line at http://gothicnet.njcu.edu at any time and are encouraged to do so.
What if my financial aid is not reflected on my bill?
Pending items reflect anticipated payments or financial aid amounts, and as such may be subject to change. If anticipated loans do not appear on your invoice as either credits or pending items, it may indicate that certain requirements for these loans have not been completed, and you should contact the Office of Financial Aid at (201) 200-3173 or by e-mail at email@example.com . Current financial aid status can be verified on Gothic Net at: http://gothicnet.njcu.edu .
For scholarships or grants from outside the University, you will need to provide documentation of the award to the Bursar’s Office before or on the payment due date for registered students or at the time of registration. The amount will be deferred. It will be the responsibility of the student to make sure those funds are submitted as payment to their account. In the event that those funds are not realized, the student will be responsible for making payment of the difference.
Can you tell me when financial aid refunds will be processed?
Initial financial aid refunds will be released about 10 days after the drop/add period ends each semester for students who meet all eligibility requirements. You should check your account on Gothic Net at http://gothicnet.njcu.edu to make sure your financial aid has been disbursed and you have a credit on your account. If so, the University has 14 days after your Federal Aid is disbursed to refund you excess monies. Your check will be mailed to the permanent address the University has on file. You must make sure that your address information is current. Please remember, once the check is mailed, New Jersey City University has no control over how long the post office takes to deliver it to you.
Am I required to pay the medical insurance charge?
All full time undergraduate students are charged for the Student Health Insurance Plan. Under certain circumstances,students may be eligible to waive the insurance charge. Complete information will be sent out to students with information about the deadlines to waive the insurance charge.
Where do I get my ID card?
The University Service Center is now issuing the Gothic Card (Campus Photo IDs) to all Students, Faculty, Staff, Alumni, Visitors, Pre-College Programs, Athletic Center users, affiliates, contractors, and vendors.
Do you have the contact numbers for other offices I may need to contact?
We welcome your suggestions as we are continually seeking ways to improve student services. Please email us at firstname.lastname@example.org with any suggestions you may have.