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Vision Statement for Customer Service at NJCU
WE WILL BE COMMITTED TO THE FOLLOWING:
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Perform every job to the best of our ability with quality and integrity in mind.
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Demonstrate to our customers our ability through our appearance, our conduct, our conversation, and our work.
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We will remember that what is important is the satisfaction of the customer, not necessarily who is right and who is wrong.
WE WILL CONSTANTLY STRIVE TO ACHIEVE EXCELLENCE BY:
Quality Customer Service
The Human Resources Department strives to offer the best services to its customers, the employees of New Jersey City University.
Diversity
The Human Resources Department follows Affirmative Action hiring practices designed to foster racial and ethnic diversity in the workplace.
Accessibility
The Human Resources Department follows Affirmative Action guidelines to ensure effective communication with people with disabilities by furnishing auxiliary aids and services as necessary.
Equal Opportunity
The Human Resources Department follows hiring policies designed to recruit more minorities based on The Equal Opportunities Act of 1972, which expands Title VII protections to educational institutions.
Confidentiality
The Human Resources Department recognizes the individual's right to privacy implicit in the United States Constitution and Bill of Rights and makes every effort to keep an individual's personal information confidential.
Cooperation
A shared effort for mutual economic and social benefits by The Human Resources Department, the University, and the surrounding community.
Ethics
The Human Resources Department upholds the highest of standards and qualities considered worthwhile and desirable by the University and it's constituents.
We Will Make NJCU BETTER!
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